HHS Connect – Privacy & Security Policy
Your trust matters. This Privacy & Security Policy explains what information we collect, how we use it, how we protect it, and the choices you have. By using the HHS Connect Member Portal (the "Portal"), you agree to the practices described below.
1. Overview
We collect only what we need to operate the Portal, deliver member services, improve your experience, and keep our community secure. We use administrative, technical, and physical safeguards—such as encryption, secure logins, and access controls—to protect your information.
2. Information We Collect
- Account Information: Name, email address, organization, role, and membership details.
- Usage Data: Pages visited, searches, downloads, clicks on external links, and event registrations.
- Support & Feedback: Messages you send us, survey responses, or feedback submitted through forms.
- Payment Information: If you purchase premium content or events, payments are processed by third‑party providers; we do not store full payment card numbers.
- Device/Technical Data: IP address, browser, and device type used to ensure security and improve performance.
3. How We Use Information
- Provide, maintain, and improve the Portal and member services.
- Authenticate users, prevent fraud, and ensure platform security.
- Personalize content and recommend resources based on your interests.
- Communicate about account updates, events, new features, and policy changes.
- Analyze usage to enhance resources and member experience.
4. What We Don't Do
- No selling of personal information.
- No sharing with third parties for their marketing.
- No unnecessary collection. We only collect what we need to provide the services you request.
7. Data Retention
We keep your information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or de‑identify it.
8. Security Practices
- Encryption of data in transit (HTTPS/SSL).
- Secure authentication and role‑based access controls.
- System monitoring, logging, and backup practices.
- Restricted access to personal data by authorized personnel only.
No method of transmission or storage is 100% secure. We work continuously to improve our safeguards and respond to emerging threats.
9. Your Choices & Rights
- Access and update your profile information in your account settings.
- Adjust email preferences or unsubscribe from non‑essential communications.
- Request clarification about your data by contacting us at hello@hhsconnect.com.
10. Children's Privacy
The Portal is intended for professional use and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
11. International Users
HHS Connect is based in the United States. If you access the Portal from outside the U.S., you consent to the processing and storage of your information in the U.S. and the application of U.S. law as described below.
12. Changes to This Policy
We may update this policy from time to time. If we make material changes, we will notify you within the Portal or by email. The "Effective Date" above reflects the latest version.
13. Governing Law & Dispute Resolution
This policy is governed by the laws of the State of Florida, without regard to conflict‑of‑law rules. Any disputes arising out of or related to this policy or your use of the Portal shall be resolved exclusively in the state or federal courts located in Pinellas County, Florida, and you consent to the personal jurisdiction of such courts.
14. Contact Us
If you have questions about this policy or our privacy and security practices, contact us at hello@hhsconnect.com.
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